One morning, Miss Hubbard is surprised when she sees that Pat's van is still outside his house. She rings her bicycle bell to wake Pat up. Pat's alarm-clock has failed to wake him up, She tells him he has to get to work. Pat rushes out to his van without any breakfast but almost forgets his hat. He runs back inside to get his hat and trips over Jess. Pat puts his hat on his head, picks Jess up and drives off to work in a big hurry.

It is past 9.00 at the Post Office. Mrs. Goggins is fixing a messy parcel. Pat soon arrives and as he gets out, his hat falls off and as he bends down to pick it up, his van's door slams on his bottom. Pat tells Mrs. Goggins his alarm-clock did not wake him up and she shows him the messy parcel she is fixing. His hat gets caught in the sticky tape! Pat pulls it off and the tape sticks all over his fingers. Mrs. Goggins pulls it off and finally puts the rest of the parcel together.

Pat stops his van near a spot where Ted Glen is fixing a fence. As Pat gives Ted his parcel, it just falls to bits and lots of nuts and bolts roll into the grass. They look for them but with no luck. Bill Thompson comes over and lets them borrow his magnet. Pat uses the magnet to pick up all the bits of metal.

Soon, Pat is on his way again, and when he arrives at Thompson Ground, Alf tells him to leave the letters on the table and Pat accidentally bumps into Alf's ladder. He wobbles wildly about as he tries to hold the ladder and Alf drops his bucket on Pat's hand. Pat hurts his wrist and now he will not be able to drive his van. Mrs. Thompson binds up the hand for him just as Sam Waldron drives in and they tell him about Pat's accident. Sam decides to help Pat get the post through by taking him and Jess in his mobile shop around the village on his own rounds. Pat is delighted, so they take all the post out of Pat's van and put it into Sam's mobile shop.

Sam takes Pat to see Dr. Gilbertson to look at his injured hand. The Doctor tells Pat his wrist is not broken and that he will soon be alright in a few days, but she gives him some cream to soothe it. Pat and Sam then set off on their rounds; Sam sorts out the people's shopping and Pat gives them their post. At the end of the day Sam takes Pat and Jess home. Pat hopes that tomorrow will be a normal day.

Greendale is having a very hard winter and it has snowed again in the night. The weather is icy as well. Postman Pat is out on his rounds as usual, but he must go very carefully. Pat sees Sam Waldron out with his mobile shop. He offers to deliver Granny Dryden's shopping to her, as well as her letter from her daughter. Pat heads along the steep road to her cottage. He reads out her daughter's letter. Granny Dryden is so impressed, she gives Pat a cup of tea. Pat sets off again in his van. He stops at Ted Glen's workshop. Pat gives Ted a letter from his brother Bert in Australia. Ted gives Pat Bert's old skates and suggests he try them on the tarn. Pat heads off in his van again.

While Pat is on his way in his van, the wind blows the snow into deeper drifts. Soon, Pat has to stop because the road is blocked, this makes Pat think he will never get through with his letters now. So he decides to skate over the frozen Tarn to deliver the post. He finds it difficult to skate on the ice though. Pat gives a letter to Charlie Pringle. On the way back across the ice, Pat meets Mrs. Thompson. Jess is on the ice too. Pat picks his cat up and takes him back to the van.

Pat stops at the village school. No one is there, except for the snowman. Pat gives him a letter. He sees Ted and Miss Hubbard. The snow has buried her bicycle. Pat and Ted help her search for it. She soons find it. Pat opens the gate for her and sets off, bidding farewell to Pat and Ted. Pat sets off too, for home. Pat tells Jess the snow won't last forever