It is Emma's first day back, and she makes her presence known by giving Al a piece of her mind. Valerie is given a new role and creates havoc in a partners' meeting. Ayesha is frightened for her life when she is held hostage in a flat on the Churchill estate.

A straightforward consultation ends up having life-changing consequences for Emma. Valerie manages to anger Emma, discomfit Al and make Sid even more paranoid, all in one day.