Zara is determined to prove Daniel wrong with Sid's help, but she needs to overcome her fear first. Ruhma also has a point to prove after Heston makes an observation about Shak. Rob struggles to focus when he meets a woman similar to Bren. Emma tries some reverse psychology, but what effect will this have?

Valerie gets a delivery of flowers, but who are they from? Rob's day is no bed of roses as he is faced with the prospect of losing Karen or finally telling her the truth. What will he choose to do? Al uses sign language to get through to a mother and daughter whose relationship is in crisis. How can he get them to 'listen' to each other?