Zara is determined to get back to normal, but is it too soon? Amanda gets a frosty reception on her first day, and Jimmi has some sage advice for a miserable Al, but will he take it? Sid has to negotiate with a grieving paramedic who refuses to treat a depressed patient he blames for his brother's death.

Emma's taxi ride takes an unexpected turn as she encounters an overbearing father struggling to give his daughter the space she needs. Mrs.Tembe puts a new sustainability plan into action, and Rob and Karen are worried about how James will cope with his first shift at the garage.