Al is silenced when Gwen's harsh words cut him to the core. Tom is left frustrated when his attempt to get Zara to change her mind turns out to be a hopeless stab in the dark. Emma exposes a lie and faces a dilemma. Should she breach patient confidentiality to stop someone having a vasectomy for the wrong reason?

The campus is besieged by well-wishers when a grieving woman sets up a shrine outside their front door. Can Sid sort it out? Heston decides that honesty is the best policy, while Tom tasks Rob with persuading Zara to testify.