Al goes to talk to Mrs Tembe, and the result is most surprising, while Rob and Karen's shopping trip is interrupted by a call from social services. Zara attends a funeral of a patient and has to deal with the fallout.

Al visits his mother for an early Christmas meal, while Rob is put in a position he would rather not be in. Ayesha deals with a patient who is uncommunicative, and when she visits him she finds herself in a dangerous situation.