Matt Allwright is on the beat in Havering with the council's fraud team. While in Tendring, housing officers are faced with fly-tipping that is threatening the safety of local residents. Matt meets a mum whose family is having to be relocated thanks to particularly pungent problem. In Stroud, an abandoned property in a sheltered-housing scheme is causing a big headache for housing officers.

Matt Allwright meets a pair of tenants in north London who are in danger of becoming isolated from their local community. But can a volunteer lunch club help provide a solution? In Newcastle, Matt meets residents so terrorised by their neighbour that they have become prisoners in their own homes. And in Stroud, a tenant is facing up to losing his home after more than 50 years.