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Following a printing error all of the store's promotional bingo cards have the same numbers on, so Tripper attempts to rig the final draw so that no one wins.
Alf reaches his 60th birthday and despite his protests, Norman retires him. But he's got a trick up his sleeve to get his job back.
Hilda's feeling broody, one of the junior staff is demanding a rise, the stock room is flooded, Alf's ill, and the regional manager is due at the store to conduct a routine inspection - just another day in the life of Norman Tripper!