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Keith and Jessica Oechsner hired a contractor to remodel their kitchen and upstairs bathrooms. When the kitchen was finished without the custom work for which the Oechsners paid, the contractor took the money and ran before completing the bathroom - bailing on his contractual duties right before his upstairs plumbing alterations led to a waterfall directly into the kitchen below.
Now their brand-new kitchen is literally falling apart at the seams. They paid for custom, and now John DeSilvia is going to get them the home they hoped for in the first place.