Max discovers a revenue-generating department at the hospital that has serious legal implications. Iggy discovers a janitor with otherworldly talents. Reynolds treats a truly inspirational patient and makes plans for his father. Wilder's young patient teaches her not to jump to conclusions in diagnosing.

Reynolds finds himself caught between a chance for love and an opportunity to spend precious time with his father; Bloom makes an unexpected move forward with her sister; Max helps a struggling ICU intern; Dr. Wilder is forced to make a choice.