Anna and Tom meet with Ozias Harding, a potential investor at the factory, but David is concerned that the stern disciplinarian could be bad news for the business. Meanwhile, Billy has some upsetting news for Sally, and Beth finds herself in danger when she nurses an elderly lady with a 40-year secret.

Anna is unsure whether she should tell Luke the truth about his chances of recovery after his near-fatal rugby accident, and Ozias Harding's persistent bullying forces Billy to resign from the factory, leading Nathan to take revenge against the businessman by asking out his daughter Alice.