Stubborn postmistress Evie does her best to make Kim feel unwelcome, but a secret from her past soon explains the shopkeeper's icy attitude. Billy is shocked when he gets the job at the factory, Luke and Megan come to terms with their news, and Nathan lands himself in trouble.

Sally bans Megan from seeing Luke and makes her feelings about her daughter's pregnancy very clear, which only serves to bring the teenagers closer together. A team-building exercise for the factory workers reaches a dramatic climax and the nurses help a woman suffering from alopecia come clean about her relationship with a younger man.