Everyone is less than enthusiastic when Sullivan assigns each member of the crew a specialty skill to learn. During a house call, Ryan is caught off guard when he comes face-to-face with someone from his past; and Sullivan, Andy and Maya handle a structure fire in a derelict building.

Just when Ryan agrees to talk it out with his dad, Greg Tanner makes an unexpected visit to Station 19, leaving Ryan and others confused. In an effort to connect with his crew, Captain Sullivan enlists the help of an unlikely source for some bonding tips.