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The staff at Balham Park Surgery have to dish out some no-nonsense advice to people who don't want to hear it, including the parent of a young child whose has developed a chronic lung condition.
In this episode, Dr Sian Morris sees Cherie who is terrified her heart palpitations are a warning sign she is about to suffer a heart attack. Also Ken and Joan are a couple who are deeply concerned about their future.
Dr Watson treats an exhausted Frenchman with an itchy back passage, Dr Kayat helps a cervical cancer survivor whose self-confidence has taken a knock, and Dr Pearce meets a man who wants clarification on the size of a healthy prostate.