Dr Aftab Arif is faced with an angry patient who refuses to go to hospital for a scan unless the surgery starts dealing with him differently.

With her daughter recently diagnosed with the same heart condition her husband died from, Maria feels she cannot cope and is hoping for a sick note so she can take time off work to recover. Pharmacist Rozina assists blind patient Pauline, who is confused about her eye drop medication. Meanwhile, Nurse Rogers fits Bethan with an IUD contraceptive device and Dr Qamar assists Gurdeep, who has returned from holiday with an infected mosquito bite.