East Japan Railway Company also known as JR East operates 4 preserved steam locomotives and is a popular attraction for tourists. Unfortunately, operating and maintaining locomotives are costly, and techniques developed over time such as manufacturing components and driving skills needs to be passed down to the next generation of workers.

2016 sees the Sagano Scenic Railway in Kyoto mark its 25th year of operating tourist trolley trains that wind through a beautiful river gorge. The company started out with only 9 employees, who decided it would be good enough if the company could survive for 3 years. Now, 25 years on, the railway attracts over 1.2 million visitors annually, making it a popular tourist attraction in Kyoto. Discover how the collaborative teamwork of the employees made this railway so successful, the first CEO's business strategies, and the unique ideas the company is employing to welcome tourists from overseas.