Angela Rippon, Gloria Hunniford and Julia Somerville throw the spotlight on big name holiday companies you say are letting you down. The team report on the shocking story of the hotel infinity pool which collapsed, washing swimmers out onto the beach. Also, the families whose long-planned breaks were changed at the last minute for something far less satisfactory; and Simon Calder has advice on how to save money sightseeing.

The Rip Off Britain team go behind the scenes at one of the UK's biggest airports to find out just how much luggage goes missing. There is expert advice on how to keep tabs on your precious holiday cargo and globe trotter Simon Calder reveals why Luxembourg may be a cheaper break than you might expect.