The NAV office Tor works at comes out badly in a survey and Linda has to defend herself on local TV. Measures are taken to improve the reputation and Tor is given the responsibility of making shirts that will put the users in the spotlight. The shirts do not go down well with his colleague Rikard, nor with the users.

Tor is tasked with increasing well-being at the NAV office, something that HSE manager Rikard is very skeptical about. Together with Rune, Tor starts a committee, but their initiative doesn't go over well with the rest of the employees.