While struggling under the pressure of deciding on her specialty, Alex is inspired by an immigrant doctor who needs her help to save his wife.

Alex must become the unlikely advocate for a violent young prisoner brought in to Hope Zion, while Joel connects with a disfigured refugee and tries to convince Dana Kinney to come back to operate on him. Meanwhile, a Spirit who is familiar to many Hope Zee doctors shows up in the Morgue when Charlie is about to do routine procedure.