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During a 12-hour night shift with North West Ambulance Service, call handler Elly tackles an increasing volume of calls, and there are surprises for paramedics April and Clare.
Over a busy weekend in Manchester, paramedics Andrea and Glynn attend an RTC, while Debbie and Shaun try to persuade a homeless man to go to hospital.
A suspected terror incident requires a large-scale response and brings back memories of the Manchester Arena attack for the paramedics.
Documentary series providing a revealing insight into North West Ambulance Service.