Award-winning documentary following the North West Ambulance Service as they care for the people of Liverpool and all across Merseyside. The control room experiences a spike in calls for patients with breathing difficulties, and when Sherilee talks to a daughter calls whose mother has chronic obstructive pulmonary disease, it proves tough for the call handler as her own mum had the same illness. Meanwhile, call handler Brogan has to guide a caller through lifesaving CPR while they wait for an ambulance, and there's a full emergency at John Lennon Airport when a plane loses contact with air traffic control.

A busy night shift begins with Chelsey and Dave providing back-up for advanced paramedic Rob at a road traffic accident, where a driver has overturned his car at a roundabout. It is clear he has been drinking, meaning once they have assessed him, he will be answering questions from the police. Eric and Emily are dispatched to an 83-year-old who is in a lot of pain from her back, after which they answer a call from the police to a suspected assault on a 12-year-old, while senor paramedic Tony is called out to a man found slumped in his car in the city centre.

Advanced paramedic Kirsten is faced with an unusual job. A call has come in from police about a burglar who has injured himself trying to escape from the house he was looting. As she arrives, she finds him in agony with a nasty open fracture on his leg. Later, Kelsey and Dave are called to a pregnant woman in a lot of pain who worries she may be in early labour, and Gareth and Gabby treat a woman who is struggling with her breathing. But then two high-priority calls come in - both of which involve children.

It's a busy weekend for the medics as thousands of visitors flood into the city for the Grand National weekend - and first up is a visitor falling down some steps at the train station. Mo and Tony are called to a baby that has fallen from its pram, and soon realise the mother is under the influence of alcohol, while Anthony and Mandy are dispatched to a nursing home where a patient is confused state fainting. Paramedics and sisters Danielle and Stacey treat the first casualty at the racecourse - a jockey who has broken his ankle falling from his horse, meaning he will have to miss the big race the following day.

An urgent call is made by a man whose wife is in cardiac arrest, with a doctor and paramedic team from North West Air Ambulance immediately dispatched to assist on the job. Back in control, a call is in progress for a patient suffering chest pains as a result of cocaine binge. Meanwhile out on the road, crewmates Chris and V are dispatched to a category-three call for a patient who's fallen. However, once the patient is safely treated the couple's dogs become the focus of the paramedics' attention.

Award-winning documentary series following the work of the ambulance service. The teams attend to the 1.4 million people of Merseyside on St Patrick's Day weekend.

Joining ambulance crews in Greater Manchester as they tackle the freezing winter conditions. Advanced paramedic Jon treats a homeless man who has spent the night in a van.

Advanced paramedic Luke puts his specialist training to use when he is dispatched to a life-threatening motorcycle accident.

North West Ambulance Service faces the pressure of the busiest day of the winter so far with an overwhelming volume of calls and severe delays handing over patients in hospital.

Doctor Ian and paramedic Nikki see the human consequences of youth violence when they attend a 13-year-old who has been stabbed and two young men who've been shot.

Paramedics Alice and Lauren of the North West Ambulance Service respond to an emergency call for a baby not breathing.

Call handler Laura offers life saving advice to a panicked 999 caller, the call makes such a deep impact that she decides on the spot to change the direction of her life.