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Alex returns to Redditch where, 18 months before, Donna was struggling to channel her energy away from the front line and into transforming her hotel's concept. How is the value-conscious establishment faring now?
Alex Polizzi returns to Bude in Cornwall to see if Trevor, the previously shy owner of the Atlantic House Hotel, has taken her advice to step out of the shadows, and to see whether the tide of customers has started flowing in the right direction.