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Alex Polizzi returns to discover how life at the Harrogate Country B&B has been going since her last visit. She is keen to see if the changes that were made have helped turn around its fortunes and she also has another idea to boost income.
Alex Polizzi returns to Bude in Cornwall to see if Trevor, the previously shy owner of the Atlantic House Hotel, has taken her advice to step out of the shadows, and to see whether the tide of customers has started flowing in the right direction.
Alex returns to Redditch where, 18 months before, Donna was struggling to channel her energy away from the front line and into transforming her hotel's concept. How is the value-conscious establishment faring now?