In the last of a special week of live programmes, Gloria Hunniford, Angela Rippon and Julia Somerville investigate topical consumer stories and resolve more viewers' complaints.

Among today's reports, how neighbourhood postmen are being drafted into the battle against scams and why homeowners worst affected by floods feel abandoned by the insurance industry.

Plus more problems sorted at the Rip Off Britain pop-up shop and the latest on some of the stories featured in the series.

The customer service of some of Britain's biggest names is investigated in today's programme, with companies said to have the country's best and worst opening their doors to give the team an exclusive look at how they tackle complaints.

Plus, viewers' problems are resolved live in the studio, there's invaluable advice to ensure you're not left out of pocket, and the latest consumer stories are explored.

Presented by Angela Rippon, Gloria Hunniford, and Julia Somerville.

As this special week of live programmes continues, Julia Somerville, Angela Rippon and Gloria Hunniford investigate the topical consumer stories making news, tackle more problems on the spot, and catch up with viewers whose problems they've resolved in the past.

Among today's reports, the homeowners who say they can't sell their homes because of one of the biggest construction projects the country has ever seen, and the team explore the increasing threat of identity theft, revealing surprising ways fraudsters can get their hands on your details. Plus more problems tackled by the experts at the programme's Pop Up shop.

Viewers' problems are resolved live on air in this special week of programmes presented by Angela Rippon, Gloria Hunniford and Julia Somerville, who also investigate the latest consumer stories making news.

On today's programme, extraordinary ways to slash the cost of your weekly shop are revealed, and broadband speeds are under scrutiny - why are connection speeds so rarely what you expect? Plus there's advice from the experts outside the studio at the programme's pop-up shop.

Gloria Hunniford, Angela Rippon and Julia Somerville launch a special week of live editions of the popular consumer series, investigating the latest topical issues and catching up on some of the biggest stories the programme has covered in the past.

Today the team explore why victims of a particularly lucrative scam can find themselves treated very differently by their banks - and reveal the steps being taken to stop more people being tricked out of their cash. Plus, a woman pursued by a big name for a debt she never owed has her troubles resolved, and new figures on the impact of cybercrime are revealed. Outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop.