The paramedics plan to take a woman is in the advanced stages of labour to hospital, but when her waters suddenly break, they have to think again. A diabetic man has a painful urine infection, and a 14-month-old is choking and won't feed. A woman collapses at home and needs help getting up, but her daughter is more worried about her increasing confusion.

In Worcester, paramedics are called to reports of a man unconscious in the town centre. A friend says he's been taking drugs, so they quickly get him into the ambulance. A 27-stone man has lost the vision in one eye and has very high blood pressure. Getting him out of the house and into an ambulance requires specialist help and equipment.