The paramedics find a man experiencing a life-threatening diabetic hypoglycaemia. It takes the efforts of the fire service to reach the patient, and the only way is up a ladder and through an upstairs window. A woman with dangerously low oxygen levels is struggling to breathe, and sleepwalking may be the reason why an elderly woman has fallen and injured her side.

When a car collides with two children walking home from school, two ambulances, a doctor and a critical care paramedic are sent to the scene. Paramedics also treat a man who's having back-to-back epileptic seizures, and a four-month-old baby with a barking cough is finding it increasingly difficult to breathe.