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Expanding the Pokémon world, the story follows Haru, a concierge at the ‘Pokémon Resort,' and her interactions with Pokémon and their owners who visit as guests.
During a sudden storm, Haru tries to save a trapped Eevee but ends up being rescued by Arcanine — whose trainer is none other than her ex!
Haru's next task? Showing her new colleague the ropes! But as her little mistakes pile up, she worries if she's the right person for the job.
Tyler's uncle Dan brings his beloved Sealeo to the Pokémon Resort, eager to let her stretch her flippers. But when it's time to leave, Dan can't be found.
A change of plans leaves Haru alone and in charge of entertaining new guests Shinx and Luxray. How will she and Psyduck keep things running smoothly?
Haru meets a shy little Pikachu who's trainer really wants him to be more outgoing. But here at Pokémon Resort, everyone is encouraged to be themselves.
When a Magikarp who can't swim well loses his floatie to a passing Wingull, Haru and Psyduck fly after it on a Dragonite to try and get it back.
Psyduck suffers from chronic headaches that erupt into disruptive psychic powers. Can Haru come up with a way to help?
For her first day as a concierge at Pokémon Resort, all Haru has to do is enjoy herself on the island as if she were a guest herself!