Matt Allwright, Steph McGovern and Nikki Fox reveal the shocking truths that one of the biggest brands in the country doesn't want you to know. Exclusive research reveals which airlines come out best and worst for cost, complaints and customer service, and in Rogue Traders, a roofer is caught on camera charging thousands of pounds for work so bad it all needs to be ripped off. Plus a trio of families sees how well leading fitness trackers stand up to some rigorous real world testing, and the team uncovers how high street names are using the latest technology to target you with unsolicited ads.