Matt Allwright, Steph McGovern and Nikki Fox reveal the shocking truths that one of the biggest brands in the country doesn't want you to know. Exclusive research reveals which airlines come out best and worst for cost, complaints and customer service, and in Rogue Traders, a roofer is caught on camera charging thousands of pounds for work so bad it all needs to be ripped off. Plus a trio of families sees how well leading fitness trackers stand up to some rigorous real world testing, and the team uncovers how high street names are using the latest technology to target you with unsolicited ads.

Matt Allwright, Steph McGovern and Nikki Fox kick off a brand new run of the nation's biggest consumer show with shocking revelations about a safety device in millions of homes. Pixie Lott exposes the high street chains failing on the basics of recycling, and an exclusive comparison of data reveals which energy companies rank best and worst when it comes to complaints, cost, and customer service.

In Rogue Traders, Matt confronts a gardening firm whose elaborate lies have left customers thousands of pounds out of pocket, and the Swab Mob check in to a hotel chain accused of some hygiene horrors.