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Anthony travels to Bangor, Maine, to help out the Charles Inn. Not only is the hotel losing money, but it has a noisy bar attached to the lobby and the manager insists that he owns 50% of the bar.
At the 120-room Brookside Resort in Gatlinburg, TN, Anthony has to deal with a manager who doesn't like to confront guests, overworked housekeepers, and filthy rooms.
Anthony deals with the Lancer Motel, a 59-room blight in Myrtle Beach, South Carolina, which suffers from disorganized management, bedbugs, and a staff that are paid far below minimum wage.
Anthony is called in to help the Grant Hills Motel in Galena, IL. However, he soon discovers that the motel's main issue isn't the poorly maintained rooms but the feuding sisters who run the place.
The Capital Plaza Hotel in Frankfort, KY, has finances that are out of control, a maintenance director that is more interested in a microbrewery than basic maintenance, and water pans in the ceiling.
The 24-room Sea Shell Motel in Virginia Beach is losing money. When Anthony arrives, he finds an older owner who doesn't want to change his ways and refuses to give refunds for poor rooms and lousy customer service. The owner's daughter and son-in-law have a plan to take over, but the other daughter has her own ideas.
Anthony travels to the Las Olas Resort in Panama and discovers that it's in the middle of nowhere and the cabs are unreliable. When he finally gets there, he finds bathrooms covered in an iron film, a bland pool area, and a restaurant with too many menu items for its own good.
Anthony is called in to bail out the Waldorf Niagra, a hotel that has problems with dirty rooms and an inattentive GM and owner.
Anthony is called in to help the struggling Simmons Motel & Suites in Hershey, PA.
Anthony travels to Cedar City, UT, to help the owners of the Stratford Court Hotel. Upon arrival, he discovers that they are already busy renovating the lobby... but haven't closed the hotel.
Anthony faces an unsalvageable situation when he goes to the 350-room Anice Inn & Suites in Orlando, FL. The place is crawling with killer bees, bedbugs, and mold, and the owner doesn't have a clue about what's going on... or the money to fix it.
Anthony is called to a motel and campground in New Hampshire where half the rooms are infested with bed bugs,and the police make regular stopbys to arrest drug users.
Anthony hits the road in an RV to visit and help three hotels along historic Route 66.
"Hotel Impossible" host Anthony Melchiorri is relentless when it comes to getting struggling hotels all over the world back on their feet and on the path to success. His no-nonsense approach may put some owners off, but his advice can transform even the most down-and-out properties. Yet, it's ultimately up to the hotel owners to implement and maintain his changes. Armed with a design team to help with some much-needed renovations, hotel "fixer" Melchiorri makes critical changes that may include getting a stubborn owner with no business sense to listen or getting a lazy staff to step it up. Utilizing special experts and the latest gadgets and technology that test, evaluate and measure different aspects of the hotel, it won't always be pretty and it will never be easy, but Melchiorri pushes these owners and GMs to get it right. He's determined to bring back hotels from the brink with tough love, proven procedures and transformative renovations. For many, this is their last hope.
