Chloe struggles to check in a passenger with a motorised wheelchair that could contain a potentially lethal electric battery. The race is on for ramp agent Jimmy to unload passenger bags after a heavy landing leaves hundreds of pieces of luggage blocking the doors to the hold door, and duty mManager Nathan has his hands full escorting pop singer Sinitta, who is at Leeds Bradford to surprise a couple of passengers.

Every day up to 9500 items of luggage pass though the baggage hall at Leeds Bradford and baggage agent Johnny is on a mission to keep up his track record of reuniting every piece that gets lost with its owner.

Meanwhile Security Supervisor Conor finds himself in a sticky situation with a padlock and it's a big day for Michael who will be manoeuvring a 35 tonne plane into the correct position for take-off for the very first time.