A hotel inspector takes control of the Tipton from Moseby, causing him to lose his job. But Zack and Cody cause chaos in the hotel to make the inspector look bad and get Moseby's job back.

Carrie receives anonymous flowers with a beautiful poem outside her door. She thinks they were sent by the concierge, but Zack and Cody don't think that he is telling their mother the truth. They set out to find their mother's real secret admirer.