Jonah and Sandra represent the Cloud 9 employees at union contract negotiations with corporate. Worried about the union's fate, Amy, Dina and Cheyenne distract themselves by looking for the perfect Christmas tree. Mateo, Garrett and Glenn compete to see who can sell an unsellable item.

Employees wrestle with the loss of beloved co-worker Myrtle.. and the fact that she left a large sum of money to Jonah. Cheyenne recruits Mateo in a possible pyramid scheme, while Dina reconnects with a surprise visitor in the store: her father.