As part of a new corporate initiative Dina is spearheading, Jonah, Cheyenne and other overworked employees have to rush items directly to shoppers' cars. Amy's brother, Eric, visits the store, and Amy thinks she sees a spark with Mateo. Garrett is impressed by a customer's high-tech purchase.

After Cloud 9's acquisition, Amy struggles to contact the store's new parent company, Sandra enlists Garrett and Dina's help to stand up to Carol, and Glenn wrestles with a big career decision. Meanwhile, a new Cloud 9 clothing line gives Jonah an opportunity to take up the cause of gender equality.