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Kang Kwon Joo, now a National Director of 112 Call Center Division, brings her main team from HQ to Poongsan city to investigate the death of their Dispatch team's leader there. She meets and then appointed Do Kang Woo, a lone and hot-headed detective with mysterious past, as their new team leader.
Je Soo turns himself in, leading to an intense face-off with Kang Woo. An unexpected play from Je Soo launches Kwon Joo and Kang Woo into action.
Cleared of suspicion, Kang Woo reveals his wretched past to Kwon Joo. Later, the true serial killer attacks Seo Yool and gives Kwon Joo an ultimatum.
Clues suggest Na is in danger. Later, an injured man resembling Kang Woo is spotted hobbling away from a bloody crime scene where Na's ID is found.
Amid suspicions that Eun Soo may have played a part in a stabbing, the team arrests its suspects. But they notice evidence of yet another accomplice.
Na plants more seeds of suspicion in Kwon Joo's mind, telling her of Kang Woo's past and bouts of amnesia. Eun Soo is threatened by an ex-boyfriend.
A popular vlogger swears he has encountered a zombie, which goes on to attack more people. Skeptical, the investigators mobilize to uncover the truth.
The Golden Time Team begins to investigate Chief Na, but when one member gets overzealous in his search, they unwittingly alert their target.
Kang Woo and his team mobilize to rescue Park's wife from a kidnapper. But they clash with Chief Inspector Na's unit, which also wants the same man.
While in custody, a suspect dies of an apparent heart attack. Later, Kang Woo receives a message from the real and elusive mastermind.
A recently released sexual predator is accused of a kidnapping. As Kang Woo heads to the scene, he runs into the man he believes is haunting him.
Convinced that her suspect did not act alone, Kwon Joo considers her next move, and how best to rein in the unpredictable detective Kang Woo.
The Golden Time Team continues to meet crime head-on. They respond to a subway bomb threat, but team leader Kyung Hak is yet to arrive at the scene.
A serial killer with an enhanced hearing ability appears. The serial killer murders people using his enhanced ability. Because of this, Kang Kwon Joo, who also has an enhanced hearing ability, is driven into a corner. Kang Kwon Joo cooperates with Detective Derek Jo to catch the serial killer. Derek Jo is a person of principal, who doesn't allow mistakes. He is a team leader from the LAPD. His LAPD team dealt with criminal gangs.
Meanwhile Kang Kwon Joo has suffered from PTSD since the death of Do Kang Woo, but she still carries out her duties as the the leader of the emergency 112 call center.
It's following the lives of 112 emergency call center and dispatch team as they fight against an international evil cartel involved in the internet's dark web.
Kang Kwon Joo, now a National Director of 112 Call Center Division, brings her main team from HQ to Poongsan city to investigate the death of their Dispatch team's leader there. She meets and then appointed Do Kang Woo, a lone and hot-headed detective with mysterious past, as their new team leader.
Two detectives teamed up to catch a serial killer who murdered their family. Moo Jin Hyuk's life spiraled out of control after his wife was murdered. He starts to put himself together after he meets Kang Kwon Joo, US-graduated voice-profiler, who lost her police father to the same serial killer years before.