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A passenger gets angry when she's told that her size requires her to purchase another seat. And Liz has her hands full with a passenger who's on stand-by to Las Vegas.
In Baltimore, the staff finds something very unusual in a woman's bags. They're filled with dried fish well past their sell-by date and a few creepy crawlies are coming along for the ride.
At LAX, Mike Carr copes with an emotional family separation when a young child doesn't want to visit her uncle in Chicago while her parents head off to India.
In Chicago, Mauro has to deal with a family moving to Los Angeles. They've arrived at the airport with 18 boxes, and only 20 minutes to check in.