The hospital brings in crisis management to help them sort out allegations against Harper Avery. Meanwhile, Nurse Olivia shows up at Grey Sloan with her son, throwing Alex and Jo for a loop; and Arizona decides to spend more time with Sofia who is having a hard time at school.

One of Grey Sloan Memorial's own is seriously injured, making the team reflect on what is truly important to them. Meanwhile, Nicole Herman pays a visit to Grey Sloan and talks to Arizona about an exciting opportunity.