Alex Polizzi visits the Blackpool hotel where she meets owners Neil and John who were best friends when they took over the hotel over a decade ago. They both love a joke and guests were greeted by bangers in the wardrobes, fake insects in the breakfasts and a pound coin stuck to the floor in reception.

Church minister John Humberstone has been welcoming guests to the Grade-II listed Alexandra Hotel in Llandudno for the past couple of years, but the business is in deep trouble