Alex Polizzi heads to Crawley in West Sussex to try to help out a family-run concern just five miles away from Gatwick. Despite its proximity to the busy airport, the Waterhall Country House Hotel is struggling and owners Anne and Andy Marsh desperately need a change in fortunes if it is to become profitable

The Green Man Pub and Hotel is in a prime location near Wembley Stadium, but bad reviews and old-fashioned bedrooms are putting off guests and forcing owner Mel Preedy to rely on the establishment's pub to support the hotel side of the business. This Episode is the second time in the history of the show that Alex refused to stay the night.

Sue Tipton bought the Gungate Hotel in Tamworth, Staffordshire, on impulse because she was looking for a challenge, but the last few years have become a constant struggle and she has been forced to run the business virtually single-handed.

The owners of Paramount Hotel in Nottingham push Alex Polizzi to the edge and she comes close to walking out for the first time ever.

Church minister John Humberstone has been welcoming guests to the Grade-II listed Alexandra Hotel in Llandudno for the past couple of years, but the business is in deep trouble

Alex visits an ancient bed and breakfast in the seaside town of Falmouth in Cornwall that is in danger of going under.

Alex Polizzi visits the Blackpool hotel where she meets owners Neil and John who were best friends when they took over the hotel over a decade ago. They both love a joke and guests were greeted by bangers in the wardrobes, fake insects in the breakfasts and a pound coin stuck to the floor in reception.

Alex Polizzi visits a hotel in Liverpool that used to be Beatles manager Brian Epstein's house, where the owner of the hotel has memorabilia of The Beatles all around the hotel.