Sam Taylor, CEO of Oriental Trading Company, the nation's largest direct retailer of party supplies and arts and crafts, is concerned when he discovers some of his employees aren't happy. Meanwhile, the Boss causes an unintentional shutdown in his plant when he's tasked with managing the assembly line.

Mark King, President and CEO of TaylorMade Golf Company, the largest manufacturer of golf equipment and apparel in the world, is forced to break cover when an employee grows suspicious of her new trainee and the Boss grows concerned with a disjointed structure of command at one of his factories.