Ruby finally plucks up the courage to admit her mistakes to the rest of the team, and Iain offers her his support. Ciaran is tested by his colleagues when he is left to run the department on his own for the day, and Jade starts to believe in herself. Meanwhile, Archie and Will bond as they make fun of Ciaran's productivity charts.

Jacob discovers a truth about his past when he finds out his father may still be alive. Meanwhile, Duffy decides that it is time for her to step down as an emergency department nurse, and Connie is furious with Ciaran when she finds out that Duffy has stepped down. Elsewhere, Jade learns of Marty's betrayal.