Sally is hopping mad. Her house is full of all things frog: ceramic frogs, stuffed frogs, frog pictures. She even has a three-wheeler motorbike decorated with frogs. She and partner Brian have been trying to sell Sally's three-bedroom San Remo home for over four years, but they haven't had a single offer. The couple are desperate to pack up and take off on their bikes around Australia but, until they find a buyer, they're stuck where they are. Good health is not on their side either, so their time to travel could be running short. The house is too big for their needs and too expensive to maintain, but with little money to update the tired interior, their dreams are on hold.

For some, a beautiful house in the suburbs is a dream come true but for others it's a nightmare. When Craig Hynes bought his three-bedroom Californian bungalow in the Melbourne suburb of Glen Iris, he thought it would be a great place to live and a good investment. But it didn't take long for recently divorced Craig to crave the city life, so he rented a city pad, put tenants in the house and listed it on the market for offers over $900,000. Unfortunately, the tenants didn't work out and two months later, Craig was back mowing the lawns. For the last six months, he's been chasing the market down, not to mention forking out for rent and a mortgage. Craig is desperate to sell up and move on before his house loses even more value, but with no furniture and a very tough market he's struggling to find a buyer.

Gill and Diane are keen to sell up and travel round Australia but they've only had two viewings in eight months. Their home needs a serious update; luckily, Andrew and his makeover team are on hand to dispense some valuable advice.

Jeremy and Kerry have purchased in a 'hot spot' area. After 120 inspections they are at a loss as to why they can't sell. Will Andrew be able to make them face the realities about their property and the risks of selling in the current market?