In tonight's programme capturing real-life dramas at Heathrow Airport, Anita Newcourt loses a president but finds a prince in the Royal Suite; two missing water bottles threaten to keep an Aeroflot flight grounded; and Egon Ronay checks out the airport's restaurants.

In tonight's programme, the airport is on full emergency alert. Flight 483's undercarriage fails to lock down and the pilot makes a rare mayday call to air traffic control. Meanwhile Jinny Biffa has 200 stranded passengers to deal with when a plane is delayed in Washington.