Cameras visit Heathrow airport during the Christmas period to record the events, flared tempers and festive spirit of the staff, and passengers who travel at this time of year.

The final episode of the series of real-life dramas from Heathrow finds Customs Officer Garth Powell accused of torture in the green channel, and Anita Newcourt faces problems on a VIP-filled charter to Hong Kong.

The series of real-life dramas from Heathrow continues with chaos in Anita Newcourt's VIP suite.
As 40 different diplomatic parties arrive for the Bosnian peace talks, an ambassador goes missing, there is an uninvited guest, and some parties are reluctant to surrender their guns.

Pilots Lee and Dave visit the flight simulator centre where their simulated 757 aircraft faces fog, fire and fuel leaks. Paramedics John and Alan attend to a real-life emergency on a flight.

The series of real-life dramas from Heathrow continues with Princess Diana trying to slip unseen past Heathrow's resident press pack. The arrival of Baywatch star Pamela Anderson Lee brings chaos to Terminal 3. Passengers returning from Amsterdam come under the suspicious gaze of customs officers when an overnight bag turns out to contain more than just dirty laundry.

It's Christmas at the airport and customs officer Garth Powell confronts a woman who has swallowed more than packets of cocaine. Standby passengers with overbooked Egyptair see their chances of spending the festive period in Cairo start to evaporate. And traffic warden Jean Dibble goes cheerfully about her work.
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In tonight's programme, the airport is on full emergency alert. Flight 483's undercarriage fails to lock down and the pilot makes a rare mayday call to air traffic control. Meanwhile Jinny Biffa has 200 stranded passengers to deal with when a plane is delayed in Washington.

Three airport workers go on a course to overcome their fear of flying and in Terminal Three a new duty officer tries to ensure that Remembrance Sunday is marked appropriately.

In tonight's programme capturing real-life dramas at Heathrow Airport, Anita Newcourt loses a president but finds a prince in the Royal Suite; two missing water bottles threaten to keep an Aeroflot flight grounded; and Egon Ronay checks out the airport's restaurants.

The programme capturing real-life dramas at Heathrow Airport continues with fog causing chaos to air traffic.
Michele Harris is assessed for the job of terminal duty officer. Plus a missing flute creates problems for Aeroflot supervisor Jeremy Spake as the Moscow Symphony Orchestra prepares to fly home.

In the first edition, Heathrow is brought to a standstill by fog, Michele Harris is assessed for the job of terminal duty officer and a missing flute causes chaos for Aeroflot supervisor Jeremy Spake as the Moscow Symphony Orchestra prepares to fly home.