The resourcefulness of Aeroflot supervisor Jeremy Spake is tested when he realises one of his flights is considerably overbooked. Meanwhile animal health officer Stuart King has a close encounter with a spitting cobra, and there's a surprise for immigration officer Rob Scott when he interviews a Brazilian passenger who has been refused entry to Switzerland and France.

Jeremy Spake is in celebratory mood as a brand new plane joins the Aeroflot fleet, and a grubby passport arouses the suspicions of the immigration officers.