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Karen meets Jadie and Beth, and delivers some bad news, while Becky finds that getting a new staff notice board could be harder than she thinks.
Karen and Rob have to deal with another incident involving Mikey, while Becky and Tam have a heart-to-heart and Ruhma gets caught in the middle of an awkward triangle.
Becky unveils the new staff notice board, while Karen badgers Emma for help. Zara gets frustrated at two patients who are intent on talking to her about their personal problems.