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Becky unveils the new staff notice board, while Karen badgers Emma for help. Zara gets frustrated at two patients who are intent on talking to her about their personal problems.
Karen meets Jadie and Beth, and delivers some bad news, while Becky finds that getting a new staff notice board could be harder than she thinks.
Karen risks upsetting Rob by inviting Jadie and Beth round behind his back. Sid deals with a young volunteer who has trouble understanding when not to get involved.