Traffic officers McKirdy and Singh fall out over issuing a ticket to a family member but make up over some music at the end of their shift. City cops McLaren and Fletcher meet a familiar face while attending a bag snatch, and rural officers Mackay and McIntosh deal with some quarrelsome landowners. Call Centre Operator Maggie LeBeau has some useful advice for homebuyers, Sergeant Karen Ann Millar has to deal with a curry pie and a birthday cake, and Volunteer Officer Beattie finds himself following the leads of five dogs. The Chief explains the importance of listening to the public and the implausibility of some people's names, before heading to London for a press conference to launch a combined Scottish Police Force/London City Force initiative with an old colleague. 

Plans for a 'Bamnesty' blow up in chief commissioner Miekelson's face as he forces his PR exec Willie Saffron to take it to the press. Unfortunately, his plan for working from home doesn't go well either, and he chats about changing the legal definition of drunk. Traffic officers Singh and McKirdy have their own public relations nightmare over illegally parking to collect a takeaway, but are thoroughly professional when dealing with an illegally parked boat. Desk sergeant Karen Ann Millar advises Bobby on what constitutes lewd and lascivious behaviour, as well as the difference between a back scratcher and a noodle fork. Officers McLaren and Fletcher break up a fight at a supermarket checkout, and in the country, McIntosh and Mackay get involved in a citizen's arrest gone awry. Call centre operator Maggie LeBeau chats about arming the police and dealing with men, while volunteer officer Ken Beattie visits the local ladies of the night.