All available guards are urgently deployed when a Code 21 emergency call comes into the control room in West Orchards shopping centre in Coventry after a shoplifter runs out of a store after stealing a pair of trainers. Meanwhile, Lewis and dog handler Keith race to violent incident outside of the shopping centre after a fight breaks out inside a betting shop.

The West Orchards team uncovers one of the biggest hauls in the centre's history when a man is caught with a large quantity of high value fragrances. Discovering he lives over 200 miles away, the guards suspect he is part of an organised operation. Elsewhere, the team gives a lifetime ban to a serial offender who flees after he is caught stealing sweets. Guards at Weston Favell suspect a man has concealed items on his person, while the Coventry team is on the lookout for a serial offender.

The security personnel at Coventry's West Orchards shopping centre receive a tip-off from Birmingham that an organised criminal gang is heading their way. In Weston Favell shopping centre in Northamptonshire, security guards are under pressure when a special event brings in extra shoppers, but an elusive serial shoplifter is apprehended stealing a trolley full of goods before disappearing amongst the crowds.

Jason Manford narrates an edition that trawls the archives of the soap to look back at some of the most notorious baddies to ever walk the streets of Weatherfield, featuring the likes of Richard Hillman, Charlie Stubbs, Maya Sharma and Pat Phelan.

At Weston Favell in Northampton, Cliff is alerted to a woman who is onto her second store of what appears to be a shoplifting spree, while security guard Paul takes a call about a group of women who have been seen on CCTV taking items from a high street store at West Orchards Shopping Centre in Coventry.