Gloria Hunniford, Angela Rippon and Julia Somerville uncover audacious new scams you won't see coming, including a threat to your computer that could see your files held to ransom and made inaccessible unless you pay up.

The team also examine how fraudsters hijacked one woman's mobile phone account in order to steal money from her bank, and they go behind the scenes at one of the country's best-known banks to see what it's doing to stop crooks getting hold of your cash.

Gloria Hunniford, Angela Rippon and Julia Somerville investigate the various ways companies try to give what they're selling the edge, and they expose the secret sales techniques used to pressure more vulnerable customers into buying products they simply can't afford.

The team also go behind the scenes at the testing centre that determines which goods should receive one of the country's best-known endorsements. But is it being exploited by companies that don't deserve it?

Plus tips on protecting your mobile phone, and why the competition to win impressive-sounding awards may not always have been quite as fierce as you might have assumed.